Shipping Policy:
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- We offer shipping services to most countries worldwide for all orders placed on our website.
- Orders are typically processed and shipped within 7 business days (excluding weekends and holidays) from the date of purchase/payment confirmation.
- We offer multiple shipping options such as standard shipping, expedited shipping, or overnight shipping. The available options and associated costs will be displayed at the checkout.
- Shipping costs will vary based on the destination, weight, and dimensions of the package.
- Once the order has been shipped, customers will receive a shipping confirmation email with tracking information, if available.
- Estimated delivery times will depend on the selected shipping method and the destination. Please note that these are estimates and not guaranteed delivery dates.
- We are not responsible for any delays in delivery caused by factors beyond our control, such as weather conditions, customs clearance, or carrier-related issues.
- In the event of a lost or undelivered package, please contact our customer service, and we will assist you in tracking down the package or arranging a replacement, if applicable.
- For international shipments, customers are responsible for any applicable customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product or shipping prices.
- If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges to resend the package.
Return Policy:
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- We accept returns only for damaged items.
- To be eligible for a return, the item must be unused and in the same condition as when it was received.
- Returns must be requested within 10 days of the delivery date.
- Customers must provide proof of purchase (receipt, order number, etc.) when requesting a return.
- Return shipping costs will be covered by the customer unless the item was received damaged.
- Once the returned item is received and inspected, a refund or replacement will be issued only if the damage is verified.
- Refunds will be processed using the original payment method.
Contact us for return address at info@6thsensesolutions.com
Need help?
Contact us at info@6thsensesolutions.com for questions related to refunds and returns.